Drawn

Ideas on Ideas has come up with some handy solutions for dealing with clients who present you with difficult requests. It’s written with designers in mind, but the same line of thinking can be applied to any creative work. Take number 4 for example:

It’s a great start, but we need to add this, and this, and this…
I can understand your desire to not leave anything out, and it’s a not an uncommon sentiment. At the beginning of the project, however, you noted that you really wanted to build something around your customers’ needs. In my experience, the organizations that do this best focus on a few key items, and work to deliver them in the best way possible. Adding more can confuse customers and sometimes even scare them away. Just look at the most successful brands in the marketplace and you’ll see that they are highly selective in their messaging.

How to disarm 10 difficult client observations/requests